Returns / Exchange Policy

The Bold Gear Exchange Policy

At The Bold Gear, we want you to love your new tees! Here’s how our exchange policy works:

Exchanges:

We happily offer exchanges for unworn, unwashed, and undamaged items with all tags attached and original packaging included within [Number] days of receipt.

Reasons for Exchange:

• Incorrect item received: If you received an item different from what you ordered, please contact us immediately at [Phone Number] or [Email Address] to arrange an exchange.
• Size issue: Did you order the wrong size? No problem! You can exchange your tee for a different size, subject to availability.

How to Make an Exchange:

1. Contact us via email at [Email Address] or phone at [Phone Number] within [Number] days of receipt to initiate an exchange request.
2. We will provide you with a return shipping label and instructions for returning the item.
3. Securely pack the unworn, unwashed, and undamaged item in its original packaging.
4. Attach the return shipping label and ship the item back to us.
5. Once we receive the returned item and verify its condition, we will process your exchange and ship your new size within [Number] business days.

Please Note:

• Currently, we do not offer refunds for The Bold Gear merchandise. We apologize for any inconvenience this may cause.
• Return shipping costs are the customer’s responsibility.
• Items purchased during a sale or clearance event may be final sale and non-exchangeable.
• Items that are not in their original condition, worn, washed, or damaged will not be accepted for exchange.

We Value Your Feedback

If you have any questions or concerns regarding our exchange policy, please don’t hesitate to contact us at [Phone Number] or [Email Address].

Thank you for shopping at The Bold Gear!